PPL Upgrades Should Help Keep the Lights on in Salisbury

Planned upgrades to the main power line connecting PPL’s regional electric transmission lines to the Emmaus substation should help alleviate extended post-storm power outages.

If you are one of the PPL Electric Utilities customers who lost your electricity for an extended period in the aftermath of Hurricane Sandy, or the infamous Halloween snowstorm of 2011, listen up. There’s some good news coming from PPL. PPL is about to undertake a $2.8 million project that will rebuild and “storm harden” the main power-line connecting PPL’s regional electric transmission lines to the Emmaus substation off Furnace Street, near S. 10th Street in Emmaus, according to a PPl press release. The line, which runs through a wooded area, serves nearly 7,000 homes and businesses in the Salisbury and Emmaus areas. The rebuilt line will be taller and constructed on sturdier poles with stronger wires, according to the release, which …

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Warning: Beware of PPL Imposters at Your Door

PPL Electric Utilities reminds area residents that it does not engage in telemarketing or door-to-door sales for the purpose of encouraging residential customers to switch energy suppliers.

PPL Electric Utilities is echoing the Pennsylvania Attorney General's warning to beware of telemarketers or door-to-door salesmen who may be claiming to be PPL employees. There has been a rash of overly aggressive and dishonest sales pitches in several Pennsylvania communities, said Attorney General Kathleen G. Kane. "In some recent incidents, sales people have been pushing consumers into choosing high-cost electric generation services," Kane said in a press release. "We encourage consumers to make sure they have carefully weighed the offer, and that they are dealing with legitimate energy suppliers before sharing account information and agreeing to switch providers." PPL is reinforcing some key points about its business and its employees …

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PPL Says 600 More Workers Added to Storm Restoration Force

PPL adds hundreds more to LV crews to try to restore all power by 11 p.m. Sunday.

PPL Says 600 More Workers Added to Storm Restoration Force

PPL adds hundreds more workers to Lehigh Valley crews to try to restore all power by 11 p.m. Sunday.

PPL Electric Utilities says it is pouring more manpower into eastern Pennsylvania for a final push this weekend to repair the devastation left by Hurricane Sandy. Approximately 600 additional line workers, now finished working in other areas of the PPL Electric Utilities service territory, arrived Friday and Saturday to supplement the existing army of repair crews. The additional crews bring the total work force in the eastern part of the state to 2,500. While power is now restored to more than 85 percent of the PPL Electric Utilities customers affected by the massive storm, the utility’s commitment to getting the lights back on as safely and as quickly as possible until the last customer is restored will not waver. “We continue to pull in…

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PPL Offering Free Water, Ice to Those Without Power

Customers of PPL Electric Utilities who are still experiencing a power outage due to Hurricane Sandy may receive up to three 10-pound bags of ice and three gallons of water daily.

Customers of PPL Electric Utilities who are still experiencing a power outage due to Hurricane Sandy can receive free ice and water from some area supermarkets. PPL customers may receive up to three 10-pound bags of ice and three gallons of water daily. Just identify yourself as a PPL Electric Utilities customer at the time of purchase. As of 10:30 a.m. Wednesday, according to PPL's outage map, there are 5,975 customers in Salisbury Township without power. If you cannot find a vendor in your area, you may purchase your ice and water supply from any vendor and PPL will reimburse you for up to the daily maximum amount noted above. Forward receipts to: PPL Electric Utilities Attn: Ice & Water 827 Hausman Road Allentown, Pa. 18104 Visit …

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Wendy Solomon

9:34 am on Wednesday, October 31, 2012

Karen, have you contacted the police?   more ›

PPL Offers Power Outage App

Electricity out? PPL Electric Utilities now offers a way to report a power outage through your mobile phone.

PPL Electric Utilities has a new way for its customers to report or check on a power outage. The company announced Tuesday that it rolled out a new mobile website -- m.pplelectric.com -- that allows customers to use their smartphone or other mobile device to access and use key features of the utility's online Outage Center. These features include: "More and more customers are using smartphones and other mobile devices to access information or conduct business on the go," said Connie Walker, manager of Customer Communications and Education for PPL Electric Utilities. "This new initiative enhances the mobile channel to make it even easier for customers to reach us." If customers go to www.pplelectric.com from their mobile device, they will …

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More Than 5,000 Without Power in Salisbury

Electricity has been restored to more than 2,800 PPL customers in Salisbury Township, but 5,000 are still in the dark after Saturday's rare October snowstorm.

Salisbury Township was among the hardest hit areas of the rare October snowstorm that walloped Lehigh County, getting as much as 14 inches of snow and knocking out power to more than 8,000 people, according to authorities. Power had been restored to about 2,800 home as of 9:30 a.m. Monday,  according to PPL's outage map. In scenes reminiscent of Tropical Storm Irene two months ago, many roads were blocked by downed trees, although this time due to the weight of snow on branches that still had leaves. Some of the same streets were closed in this storm, including Honeysuckle Road, between Stonesthrow Road in Upper Saucon Township and Emmaus Avenue in Salisbury. PennDOT also closed Seidersville Road and Susquehanna Street, between Trapps Lane…

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Elizabeth Rich

12:38 pm on Monday, October 31, 2011

That pumpkin looks cold!   more ›

Hurricane Irene

Still Without Power? PPL Wants You to Call

Utility says this will help ensure the company knows about remaining trouble spots.

PPL Electric Utilities is asking its customers who are still without power to call or use its Internet reporting system to again report their power outages. The utility can be called toll free at 1-800-DIAL-PPL (1-800-342-5775). “This will help ensure that we know about all remaining trouble and will help us more accurately set remaining restoration estimates,” the utility says on its Website. As of Wednesday night, PPL is reporting that less than 20,000 customers – out of 350,000 who were initially affected – still do not have electricity. Nearly 689 of the remaining affected customers are in Lehigh County, with 41 of those in Salisbury Township. For those customers who are still without water or electricity, PPL is providing free water …

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What To Do If You Lose Electricity

More than 400 still without power in Salisbury Township.

There are still multiple power outages affecting tens of thousands of people, including more than 600 in Salisbury Township, since tropical storm Irene swept through the region. On Sunday afternoon, more than 4,000 PPL customers in Salisbury lost electrical power. You can find out what areas of Lehigh County and how many customers have lost electrical power through PPL's website. Stay away from downed wires, damaged electric equipment and tree limbs and branches in contact with electrical equipment. Assume electrical equipment is energized -- even if there is an outage in your neighborhood. Report these dangerous conditions to your electric utility company immediately. PECO offers the following tips: Customers with generators should never …

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Frugal Family

PPL Program can Help you Save on Your Utility Bill

Signing up for special plan and timing your electricity usage can qualify you for lower rates.

True or false? Restricting electricity usage primarily to the evening hours can lower energy bills. True AND false! Rumor has it that this is true. However, after doing a little research, the fact of the matter is that electricity consumers must first REGISTER for a PPL program to receive these savings on their monthly bill. Shelly, a customer service representative at PPL Electric Utilities was kind enough to explain the program called “Residential Time-of-Use (TOU) Option.” When you register for this program, you can save money by shifting electricity use away from peak hours when the prices are usually highest. Starting on June 1, “summer hours” begin. This lasts through September. If you’re a current PPL customer, simply call the PPL …

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Jenae Holtzhafer

7:49 am on Tuesday, May 24, 2011

Note: I just received this update from PPL. These are the prices for customers NOT enrolled in the TOU Option. Please take note of the difference in cost and make the call! "We recently published our energy supply prices for the period 6/1/11 through 8/31/11, and your energy supply price will increase from 9.766 cents to 13.028 cents per kilowatt hour. We encourage you to explore all of your …   more ›